Last Updated: [August 28, 2026]

 

Print Magazine Sales
Because Albatross is a printed, limited-run publication, all sales are final once an issue has shipped, except in the following cases:

• Damaged or defective items: If your issue arrives damaged or with a printing defect, contact us at submit@albies.golf within [14] days of delivery with your order number and a photo of the issue. We'll send a replacement (subject to availability) or issue a refund.

• Order errors on our end: If we shipped you the wrong item, we'll cover the cost of correcting it.

• Non-delivery: If tracking shows your order as delivered but you didn't receive it, or if it appears lost in transit, email us and we'll work with you to resolve it.

 

What's Not Covered

• Change of mind after an order has shipped

• Issues sold out or unavailable for reprint (given our limited print runs)

 

How to Request a Refund or Replacement
Email submit@albies.golf with:

1. Your order number

2. A description of the issue

3. Photos, if applicable (for damage/defects)

 

We'll respond within [X] business days.

 

Refund Method
Approved refunds will be issued to your original payment method via Shopify. Please allow [5–10] business days for the refund to appear, depending on your bank or card issuer.

​

Questions
Reach out to submit@albies.golf — we're a small operation and will always try to make it right.